Privacy Policy

Tenaga Switchgear Sdn. Bhd. and its affiliated entities ("TSG"), have long recognized that individuals, and as the case may arise, legal entities, with whom we conduct business value their personal data. Modern information and communication technologies play a fundamental role in the activities of TSG. It is Tenaga Switchgear Sdn. Bhd. 's goal to balance the benefits of e-commerce with the right of individuals, and as the case may arise, of legal entities to prevent the misuse of their personal data. The information that you provide to us or that we acquire about you will always be exclusively used for the purposes listed hereunder to support your customer relationship with Tenaga Switchgear Sdn. Bhd. It will not be given or sold to any outside organization for its use in marketing and solicitation.

The Collection, Processing, Transfer and Use of Personal Data

In some circumstances, Tenaga Switchgear Sdn. Bhd. may request personal information from you, like your name, e-mail address, company name, business address, domain names, telephone or fax numbers, purchase history and ordering information (altogether the "personal data"). Your response to Tenaga Switchgear Sdn. Bhd.'s inquiries are strictly voluntary. Tenaga Switchgear Sdn. Bhd. also collects information about you with respect to the use of this site; this information is collected automatically and requires no action on your part and encompasses information as to whether you visit our site, how often you visit and what parts of the site you visit most often.
Tenaga Switchgear Sdn. Bhd. uses your personal data to improve its web-based offerings as well as for other business purposes, such as alerting you to products and services that can assist you in your business, promoting registration on our sites, and assisting you for order processing and after-sales services, by means of e-mail, post, fax or by calling you. We may use your personal data to send you further information about Tenaga Switchgear Sdn. Bhd. products or services (in addition to the specific information which you request or which we need to send to you). We may send this information by e-mail, post, fax, or by calling you.
In general, you can visit our website(s) without divulging any personal information. However, there are areas of this site that require this information to complete their customization functions and may not be available to those choosing not to reveal the information requested.

Location of Your Personal Data

As Tenaga Switchgear Sdn. Bhd. operates internationally, we may need to make your personal data available to companies and/or branches within our group which may be located outside your jurisdiction and/or the Malaysia country, notably in countries which do not adduce the same level of protection of personal data as in your jurisdiction and/or the Malaysia country, again for the purposes described here above. In particular, Tenaga Switchgear Sdn. Bhd. will transfer all or part of such records to its group's headquarters located in Malaysia. In any case, Tenaga Switchgear Sdn. Bhd. will use its best efforts to ensure that data transferred outside your jurisdiction and/or the Malaysia country will remain subject to the same security and confidentiality regime as the one they would have been subject to if located within your jurisdiction and/or Malaysia country. If you are opposed to the transfer of your personal data please refer to the Section below, Your Rights & Your Consent.

Disclosure to Third Parties

Tenaga Switchgear Sdn. Bhd. may disclose aggregate statistics about its site(s) visitors, customers and sales in order to describe its services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying or identifiable information. Tenaga Switchgear Sdn. Bhd. may disclose personal data if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Tenaga Switchgear Sdn. Bhd. or its employees, its site(s) or visitors thereof.

Use of Cookies

Tenaga Switchgear Sdn. Bhd. does not at present, but may in the future use "cookies" on its sites to enhance their functionality. A "cookie" is a small piece of information sent by a website server and stored by your browser on your hard drive, which may assist in enhancing the quality of a website's operation. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Links to Other Web Sites

This site contains links to sites not operated by Tenaga Switchgear Sdn. Bhd., Tenaga Switchgear Sdn. Bhd. is not responsible for the data protection policies or the content of such sites.

Your Rights & your Consent

You may at any time review or ask for the rectification of your personal data held by Tenaga Switchgear Sdn. Bhd. as well as object, at no charge, to any further use of the same personal data, such as for direct marketing purposes, or transfer of same, by contacting us at: Lot 3, Jalan Teknologi 3/6 Seksyen 3, Taman Sains Selangor 1Kota Damansara, 47810 Petaling Jaya Selangor Darul Ehsan.
By using Tenaga Switchgear Sdn. Bhd.'s website(s), and providing your personal data to Tenaga Switchgear Sdn. Bhd. and/or generating personal data through such website(s), you consent to the processing and transfer outside your jurisdiction and/or Malaysia country of your personal data as set out in this data protection statement. Tenaga Switchgear Sdn. Bhd reserves the right to change, modify or update this statement at any time. In such event, a notice will be posted for one month on the website. If you do not accept the change, modification or update, you may object to any further use of your personal data by contacting us at Tenaga Switchgear Sdn. Bhd Lot 3, Jalan Teknologi 3/6 Seksyen 3, Taman Sains Selangor 1Kota Damansara, 47810 Petaling Jaya Selangor Darul Ehsan, Malaysia. Or via e-mail at sales@mytsg.com.my/switch@mytsg.com.my
If you have any questions about this data protection statement, the data processing practices of Tenaga Switchgear Sdn. Bhd., or your dealings with one of Tenaga Switchgear Sdn. Bhd.'s websites, you can contact us at switch@mytsg.com.my
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